Zamtel Mobile Money Details and Charges
We are glad to bring you details of Zamtel Mobile Money. On this page, you will find everything that needs to know about the Zamtel Mobile Money including Charges, How to Use it, and simple FAQ.
See Also: List of Zambia Telecom Operators
About Zamtel Mobile Money
Zamtel Kwacha is an electronic mobile money service which allows you to send and receive money and pay bills conveniently using your mobile phone. Zamtel Kwacha is a safe and easy way to always have access to your wallet on the go.
All Zamtel Prepaid and Post-paid Subscribers can access Zamtel Kwacha using either a basic handset or Smartphone.
Using Zamtel Kwacha Subscribers will be able to;
- Transfer e-money to registered or unregistered Zamtel Subscribers.
- Transfer e-money to Mobile users on other networks
- Deposit and withdraw cash at any Zamtel Outlet or any authorised agent
- Pay bills
To access these services and more simply dial *344#.
If you are not registered for Zamtel Kwacha, simply visit the nearest Zamtel outlet or any authorised agent to register.
Zamtel Mobile Money Charges
Deposit (K)
| Minimum | Maximum | Charge (K) |
|---|---|---|
| 5.00 | 150.00 | Free |
| 151.00 | 300.00 | Free |
| 301.00 | 500.00 | Free |
| 501.00 | 1,000.00 | Free |
| 1,001.00 | 3,000.00 | Free |
| 3,001.00 | 5,000.00 | Free |
| 5,000.00 | 100,000.00 | Free |
Withdrawal (cash out) Registered Zamtel Kwacha Customer
| Minimum | Maximum | Charge (K) |
|---|---|---|
| 5.00 | 150.00 | 3.00 |
| 151.00 | 300.00 | 5.00 |
| 301.00 | 500.00 | 10.00 |
| 501.00 | 1,000.00 | 20.00 |
| 1,001.00 | 3,000.00 | 30.00 |
| 3,001.00 | 5,000.00 | 50.00 |
Cash Out Fees – Non Zamtel Kwacha Customer
| Minimum | Maximum | Charge (K) |
|---|---|---|
| 5.00 | 20,000.00 | Free |
Send Money – Zamtel Kwacha to Zamtel Kwacha Registered Customer
| Minimum | Maximum | Charge (K) |
|---|---|---|
| 5.00 | 150.00 | – |
| 151.00 | 300.00 | 0.50 |
| 301.00 | 500.00 | 0.80 |
| 501.00 | 1,000.00 | 1.00 |
| 1,001.00 | 3,000.00 | 2.00 |
| 3,001.00 | 5,000.00 | 3.00 |
Send Money – Zamtel Kwacha User to Unregistered Customer
| Minimum | Maximum | Charge (K) |
|---|---|---|
| 5.00 | 150.00 | 5.00 |
| 151.00 | 300.00 | 10.0 |
| 301.00 | 500.00 | 10.00 |
| 501.00 | 1,000.00 | 20.00 |
| 1,001.00 | 3,000.00 | 30.00 |
| 3,001.00 | 5,000.00 | 50.00 |
Airtime Top Up (For Yourself or Others)
| Minimum | Maximum | Charge (K) |
|---|---|---|
| 5.00 | 20,000.00 | Free |
Bill Payment: Zamtel Service, Zesco, DSTV, Gotv, Box Office, ETC
| Minimum | Maximum | Charge (K) |
|---|---|---|
| 5.00 | 150.00 | 0.50 |
| 151.00 | 300.00 | 0.75 |
| 301.00 | 600.00 | 1.25 |
| 601.00 | 1,200.00 | 1.75 |
| 1,201.00 | 5,000.00 | 1.75 |
Other Zamtel Kwacha Admin Fees
| Admin Fees | Charge (K) |
|---|---|
| Change Pin | Free |
| Top Up | Free |
| Monthly Charges | None |
| Minimum Balance Requirement | None |
| Registration Fee | None |
| Balance Enquiry | None |
How To Use Zamtel Mobile Money
How to:
Pay for Bills
Simply dial the Zamtel Kwacha short code *344#, select option 4 “Paybill”, then select the service you wish to pay for, enter the account number for the service, the amount, enter pin code: xxxx and send.
Paying for Bills at Merchant Locations
Simply dial the Zamtel Kwacha short code *344#, select option 5 “Other Payments”, then select option 1 “Pay by Merchant Code”, enter Merchant code: xxxxxx
Send Money
Dial *344#, select option 1 “send money”, then Enter Mobile number (registered or unregistered). Enter amount you wish to send, enter pin code: xxxx and send
Withdraw Money
Dial *344#, select option 2 “withdraw” , then Enter the AgentID Displayed in the Agent Location, enter amount you wish to withdraw, enter pin code: xxxx and send.
Top-up airtime
Dial *344#, select option 3 “airtime top-up”, then enter the amount you wish to top-up, enter the number you wish to top-up, enter pin: xxxx, confirm and send
Check wallet balance/Change Pin
Dial *344#, select option 6 “my account”, then select option 1 ”my balance” enter pin and send / select option 3 for change pin
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